This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences  for cookie settings. We use WPML to remember the current language selection.

These cookies help us understand how visitors use our website, which pages are visited, and how we can improve the overall user experience.

We use Google Analytics to measure website traffic and Hotjar to better understand visitor behaviour, including page interactions, usability issues, and how users navigate the website.

This website uses the following analytics cookies and services:

Google Analytics

• _ga — Used to distinguish individual visitors.
  Duration: Up to 2 years.
• _gid — Used to distinguish individual visitors.
  Duration: 24 hours.
• _gat / gat* — Used to throttle request rates.
  Duration: Approximately 1 minute.

Hotjar

• hjSession* — Used to maintain a visitor session for analytics purposes.
  Duration: Approximately 30 minutes.
• hjSessionUser* — Used to recognise returning visitors for analytics purposes.
  Duration: Up to 1 year.

These cookies and scripts help us measure advertising performance, track enquiries, support email marketing, and provide contact and lead-generation features.

We use Meta Pixel for Facebook and Instagram advertising, Microsoft Advertising for Bing advertising tracking, CallTrackingMetrics to attribute phone enquiries, Klaviyo for email marketing, and ResponseiQ for contact and callback functionality.

This website uses the following marketing and enquiry-tracking cookies and services:

Meta Pixel

• _fbp — Used a to measure and improve advertising performance.
  Duration: Approximately 3 months.

Microsoft Advertising

• _uetsid — Used to store a session ID for advertising tracking.
  Duration: Approximately 1 day.
• _uetvid — Used to recognise returning visitors for advertising tracking.
  Duration: Approximately 12 months.
• MUID — Used by Microsoft for advertising and analytics purposes.
  Duration: Up to 12 months.

CallTrackingMetrics

• __ctmid — Used to attribute phone enquiries and website visits to marketing sources.
  Duration: Up to 12 months.

Klaviyo

• __kla_id — Used for email marketing, onsite behaviour tracking, and visitor identification.
  Duration: Up to 2 years.

ResponseiQ

• Used to provide contact and callback features, and to help measure enquiries.
  Duration: Up to 12 months.

For more information about how we use cookies and process personal data, please read our Cookie Policy and Privacy Policy.  Cookie Policy